New research places workplace relationships at the centre of organisational success. Outstanding leaders are genuinely interested in the people they lead but they go further. In engaging with them they maintain an almost obsessive focus on the relationships, meeting targets through empowerment rather than deadlines; genuinely putting people first in the belief that they are the route to optimum performance and success. At the heart of this is self-awareness, the ability to reflect on one’s actions and change behaviour in the light of experience and feedback.
A new report by the Work Foundation confirms much that we know and adds some surprising insights with practical applications. More