The Blog
What is ‘real’ conversation?
Most of our conversations work well, and a few don’t, and these are the ones we tend to remember. We could learn more by reflecting on the exchanges that work, and using these four suggestions as a guide to having more healthy conversations.
Walking on eggshells this Easter?
Most of us are careful about how we tackle sensitive issues with colleagues and family members. I have provided some pointers on how to go about raising a subject you have been avoiding, to help tackle delicate matters in a productive, fair and balanced way, and to be sure of getting the results you need. Getting the other person’s attention, striking the right note and ensuring that something changes is the challenge.
Our automatic conflict styles
Have you ever wondered why, despite so many best intentions, we still fly off the handle over something trivial? Or perhaps when some well-intentioned soul tries to engage you on an important matter you just keep changing the subject? Why does this happen, and what can we do about it?
Mediation
Mediation provides an informal and highly effective way of helping people in conflict resolve things and restore their working relationship.
Workshops
Choose when and where to hold the workshop, and decide how many people you want to attend. A cost effective training option.
Consultancy
Work with a consultant who is experienced in the complexity of workplace relationships to with help anticipate change and improvement.
Buy the book
The only guide you'll need for handling difficult behaviour. Accessible, readable and informative, the essential 'how to' for solving relationship problems.
Latest News
Discounted Conflict workshop in April
I am presenting an open workshop on Approaches to Conflict for the Institute of Family Therapy on the 29th April. These places are being offered for just £90.00 (normal price £120.00). Book now to be sure of a place.