The Blog

Leadership is a Verb

Being a an effective leader means working at developing one’s leadership skills. Whatever your position in the organisation, community or family, if you want to lead people you’ll have to understand what the necessary skills are, then strengthen or develop them in yourself. In this video interview Daniel Goleman speaks about the place of Social […]

When is a Team Not a Team?

Just because a bunch of people work together that doesn’t make them a team. Despite widespread use of the term, many teams are not teams at all, and productive teams don’t jut ‘happen’ they have to be made.

This becomes next to impossible when some so-called ‘team members’ are resistant or actively try to sabotage things. Winning hearts and minds can be a challenge and a lonely one at that if you don’t have the support of the wider system.

The Customer is always right… Sometimes

The original meaning of the phrase has been generalised to become an unconscious script in many situations, to a point where staff on the receiving end of bad behaviour think that they must submit to discourteous behaviour and mistreatment.

Time for a change to keep up with the times.

Positive News

For almost 100 years psychologists have been saying that we should protect ourselves from unremitting negativity, catastrophising and the constant worry of bad news.
That which we focus on becomes our reality, so too much content filled with negativity and disaster does our heads in, as they say. Here’s the antidote.

My New Online Store

This is a BIG improvement on the old system. Buy and download my Brief Manuals – like my Bullying Survival Guide and SFBT Manual – order books and more.

COMING SOON you’ll get my incredible range of freebie handouts – Yes FREE!

More titles each month, so check back soon.

Learn More

Coaching and Therapy

If you want to improve any aspect of your life it helps to work with someone who knows how to do it. Whether change is something we seek or whether it is thrust upon us, we can seize the moment and use it as a starting point for creating the life we want.

Learn More

On-Line Learning

Why send people out for time-consuming training when the content can be delivered to them right at their desks? My webinars hit the spot. They are concise, to the point with the right mix of anecdote, instruction and examples, so ideas can be remembered and put into practice straight away.

Learn More


Step away from your daily demands and to devote some time to yourself and your personal development. Perhaps you feel like stepping off the treadmill for a break, or you need to create some space to think about a change or transition… Take advantage of our special spring promotion, just £38.00 for a one day workshop. Watch the video here.

Learn More