Browsing January, 2010

Swearing at work

There was a time when the boundary between work and social life was clearly defined and only in extreme cases did anyone need to be reprimanded or corrected about inappropriate behaviour like swearing, shouting, insults or open sexual innuendo. But not any more. New research shows that what was once taboo at work might now be becoming acceptable.

Bullying and Harassment; climate control

In the minds of many senior executives bullying and harassment are problems that exist in other organisations but not their own. If they think about it at all, such matters are the province of the HR department. This being so, only rarely do they reach the ears of top management and never the boardroom agenda.

Reducing the fear of workplace bullying

A certain amount of banter and even more robust exchanges are a natural part of workplace lore. But this can get out of hand and causes harm where none was intended. Whether incidental or intentional bullying does untold harm and much of it goes undetected, often because managers are unsure about what actually constitutes bullying. and what to do about it.

How to handle difficult people

We all meet people who appear to persistently use tactics we find difficult to get their own way, those who routinely act in a way that causes upset or inconvenience to others. It may be that they shout, throw tantrums, threaten or intimidate us, or it may be something less obvious and more manipulative. Whatever it is you can learn how to work round it and thwart the behaviour.