Learn how to create dialogue

Dialogue is a distinctive kind of communication that allows people to connect and build shared meaning. Compared with discussion – where people present ideas with the aim of putting forward the strongest or most persuasive view – dialogue fosters a collaborative exchange of ideas aimed at mutual respect and understanding.
Rather than a competitive collision of opposites that fosters more disagreement, frustration and confusion, dialogue is a shared process; a collaborative exploration that seeks to understand another’s opinion by first showing deep understanding of their position.
Threat is reduced so that meaning can be heard and understanding is allowed to flourish. Dialogue is a proactive process that may be difficult to understand, and even more difficult to create authentically and maintain between people. It is a structured approach that often needs guidance to initiate and practice to become a habit.

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Dialogue has the ability to convert detractors into supporters, conflict into consensus, and add depth to business relationships.