Free downloads and SFBT resources
Resilience – key ideas
20/01/2011 · Leave a commentResiliency is a person’s capacity to respond to periods of high demand by ‘bouncing back’. Maintaining morale and effectiveness in the face of challenge and unforeseen change is a key attribute in dealing with the rigours of work and life. Like the principle exercising for physical fitness and stamina, resilience is an acquired ability to [...]
Handout – How to give bad news
11/10/2010 · Leave a commentEconomic trends mean that unfortunately many of us will be living through times of increased uncertainty. Many people will have to deal with news of redundancy, and even if they are not directly affected they will know someone who is. Though this is written for use in the workplace and mainly about redundancy, these principles [...]
A Guiding Philosophy
22/09/2010 · Leave a commentI have occasionally been asked to describe the philosophy underpinning my work. This is essentially Solution Focused, and based on over 20 years of working with conflict, but it applies to pretty much everything I do. As ever, please feel free to comment. Anything as grandoise as a ‘guiding philosophy’ must be subject to constant [...]
Handout – Mindfulness Exercises
29/03/2010 · Leave a commentMindfulness is developed through daily living. Any practice which helps to calm the inner thoughts, silence our inner voice, and focus on the present moment can be used to develop mindfulness. Here are some exercises to start.
Handout – Effective Listening
14/03/2010 · Leave a commentListening is an under-rated skill. It is the most important aspect of effective communication and ‘First seek to understand’ is a sound guiding principle. This handout explains the key points.
Handout – Dialogue vs Debate
14/03/2010 · Leave a comment‘Dialogue’ is a powerful way of communicating that provides a route to increased understanding, shared experience, more effective relationships and resolving conflict. This handout explains how it differs from other kinds of discussion.
Reflective Practice – key ideas
2/03/2010 · Leave a commentThis download is a brief primer on how to do Reflective Practice. Reflective practice is both a development tool and It means using our experience to draw conclusions and inform how we think and act in future. This results in personal and professional growth, more creativity and increased awareness of how and why we make decisions in our professional lives.
Learn how to create dialogue
20/02/2010 · Leave a comment Dialogue is a distinctive kind of communication that allows people to connect and build shared meaning. Compared with discussion – where people present ideas with the aim of putting forward the strongest or most persuasive view – dialogue fosters a collaborative exchange of ideas aimed at mutual respect and understanding.
This free resource tells you how to go about creating dialogue.
Difficult People – key ideas
18/02/2010 · Leave a commentThis two page free download describes seven often common styles of difficult behaviour and gives ‘antidotes’ to help you work round them. Also included are some quick focusing techniques with simple mnemonics to remember them by.
Quick reference guide – difficult people
6/02/2010 · Leave a commentDifficult behaviour can arise in many different settings, and always in the context of a relationship. This Quick Reference Guide provides pointers and ideas to help you structure your thinking when you need to deal with someone else’s difficult behaviour.