Skip to Navigation

Difficult People; a Guide to Handling Difficult Behaviour

Normally £9.95, but you get the book FREE (when you pay the postage, see below).

Dozens of proven tips, tactics and techniques to help you manage difficult behaviour.

This book has over 100 proven techniques, tactics and tips for handling difficult behaviour. You’ll be amazed how a few simple shifts can allow you to be in control and master conversations so that things go your way.

You pay just £3.00 p&p*, I send the book

  1. Complete the form below
  2. I’ll email you an electronic invoice
  3. Pay the invoice by card or Paypal
  4. Your book will be posted the following day.
 

*Please note that this offer applies to the UK only. If you are overseas we will quote the relevant postage.

Why am I doing this?

Difficult People; a Guide to Handling Difficult Behaviour is now available as an ebook, so we are clearing stocks of the paperback. Please help by taking advantage of this offer.

 

Latest from the blog

The Sow’s Ear Effect

Telling yourself good stuff about yourself seems, intuitively, like a good idea. It is supposed to help you feel good, or better, about yourself, and to gradually build self-esteem.

But this only works if the statements – or ‘affirmations’ – are believable. Far fetched inspirational statements seem like a good idea, but they can actually have the opposite effect.

Continue reading

Hear the Storyteller, Not Just the Story

Stories have the power to persuade and change, they can also condemn and isolate us.

Once we are past childhood we judge a story by the storyteller. We look for interests and motives that could render the story invalid or suspect.

When we listen to the stories we tell ourselves we should be similarly cautious, the narrator is usually hugely biased.

Continue reading
FREE DOWNLOAD - Get it now.

How to be more Resilient

Get my super-helpful guide '9 Steps to Resilience' absolutely FREE, when you subscribe to my newsletter.

Understand the steps to resilience and you can develop the ability to cope with problems and setbacks with less stress and more confidence.
close-link
Take my

Resilience Survey

Help me to help you. Your answers will enable me to design products to help you develop your personal resilience.
Yes please, I'll take the
2-minute survey
close-link