Listening is an under-rated skill. It is the most important aspect of effective communication and ‘First seek to understand’ is a sound guiding principle.

Good listening is a dynamic and unfolding process which builds rapport which helps the speaker to clarify their thinking, as well as enabling the listener to understand. Hone your listening skills with this handy guide.

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I’m a psychologist, coach, and therapist. All my work is aimed at enabling people to improve personal aspects of their lives and work.

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