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Great Questions Get Results.

Great questions shape outcomes. Learn to ask good ones and you’ll train yourself to steer the conversation and even to shape outcomes.

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Facts, Opinions and Assumptions – How Often Do You Check?

Fact checking is something we’d often prefer not to do. Even the best critical thinkers can be deluded, mistaken, or swayed, when it suits us.

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Hearing What’s Needed

When you hear it, make sure you understand what is meant, in that particular case.

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