A certain amount of banter and even more robust exchanges are a natural part of workplace lore. But this can get out of hand and causes harm where none was intended. Whether incidental or intentional bullying does untold harm and much of it goes undetected, often because managers are unsure about what actually constitutes bullying. and what to do about it.
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Language and Emotional Experience
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The wider your vocabulary he better you can explain how you feel or describe an experience. But what happens if the right word doesn’t exist in your language?Continue reading
Great Questions Get Results.
May 28th, 2017
Great questions shape outcomes. Learn to ask good ones and you’ll train yourself to steer the conversation and even to shape outcomes.Continue reading
Facts, Opinions and Assumptions – How Often Do You Check?
May 26th, 2017
Fact checking is something we’d often prefer not to do. Even the best critical thinkers can be deluded, mistaken, or swayed, when it suits us.Continue reading