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Difficult Behaviour; a Guide to Handling Difficult Behaviour is the only guide you’ll need for handling difficult behaviour. We all have to deal with difficult behaviour – our own and other people’s – from time to time. Mostly we manage well, but now and again we run into someone who just doesn’t do things by the same rules.
This book will give you new insights into those impossible situations that cause so much anguish, stress and lost time. It is a practical guide to help handle those nasty situations that obstruct us at work, interfere with our sleep and disrupt our lives.
This is a practical guide to help handle those nasty situations that obstruct us at work, interfere with our sleep and disrupt our lives. It is clearly written, highly readable, and filled with credible information and guidance for those wanting to become better at dealing with challenging behaviour in others.
Get a signed copy
Personalised edition, signed by the author £9.95 including postage.
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No time to read? This CD ROM provides a full 55 minutes of the most important pointers to handling difficult behaviour. Read by the author himself and supported by professional actors, this CD also has ADDITIONAL MATERIAL; it contains 14 recorded ‘how to’ role-plays to illustrate ways of handling the most common types of difficult behaviour you’ll come across.
This makes it an IDEAL TRAINING AID. Free postage.
SFBT – A Brief Manual
£4.99
A concise yet comprehensive guide to getting started with Solution Focused Brief Therapy skills. From the simple ‘Building Blocks’ through to consolidation exercises to help you perfect your SFBT techniques.
This brief, accessible and PRACTICAL guide on how to do Solution Focused Brief Therapy is written specifically for members of the helping professions. This guide is suitable for counsellors, doctors, hospital chaplains, mental health workers, psychologists, psychotherapists, physiotherapists, speech and language therapists, social workers, support workers, teachers and anyone working in social health and welfare.
Whether you are an experienced therapist or someone who would like to use counselling skills effectively in another setting, this guide is for you. Free postage.
This unique 30-page A4 Manual will help you deal with bullying at work. It will tell you how to recognise it, what to do about it, and how to start right away. If you feel unable to do anything about it yourself, it will suggest where you might go for help and what to do in the meantime. It describes what bullying is, and outlines three different routes you can take to combat it.
The second part of the manual includes practical steps and exercises to help you develop the skills youʼll need to counter the bullying behaviour, and to ensure that it stays out of your life.
If you are on the receiving end of bullying you can do something about it, and this manual will tell you how. If you are a manager and your want to take steps to prevent bullying in your organisation buy this manual, the information is here. Free postage.