Browsing tagged Resolution
One small step…
1/10/2011 · Leave a commentWhere do you start when you want to change something? Often we aim too high by setting ourselves targets that seem unattainable, or are too abstract. Leo Babauta has some answers in The Half Step That Will Change Your Life, and Oliver Burkman discussed the importance of small victories in his column recently.
Posted in Announcements
Conflict in the workplace
24/03/2011 · Leave a commentConflict is obviously costly in financial terms, but more important is the cost to morale, working relationships and personal well-being. Conflict causes misery and burns up energy that would otherwise used productively for work. But it doesn’t have to be like this. If you are involved in a dispute at work (or elsewhere) here are some things you can do to start to resolve it.
Posted in Blog
Our automatic conflict styles
1/04/2010 · Leave a commentHave you ever wondered why, despite so many best intentions, we still fly off the handle over something trivial? Or perhaps when some well-intentioned soul tries to engage you on an important matter you just keep changing the subject? Why does this happen, and what can we do about it?
Posted in Articles
Learn how to create dialogue
20/02/2010 · Leave a comment Dialogue is a distinctive kind of communication that allows people to connect and build shared meaning. Compared with discussion – where people present ideas with the aim of putting forward the strongest or most persuasive view – dialogue fosters a collaborative exchange of ideas aimed at mutual respect and understanding.
This free resource tells you how to go about creating dialogue.
Posted in Downloads
The power of an apology
17/02/2010 · Leave a commentWe can all think of festering grudges that have tarnished or completely destroyed relationships, and most of us can probably think of a time when we could have said sorry but didn’t.
Posted in Blog
Reducing the fear of workplace bullying
15/01/2010 · Leave a commentA certain amount of banter and even more robust exchanges are a natural part of workplace lore. But this can get out of hand and causes harm where none was intended. Whether incidental or intentional bullying does untold harm and much of it goes undetected, often because managers are unsure about what actually constitutes bullying. and what to do about it.
Posted in Articles
Help kids handle disputes
15/12/2009 · Leave a commentThe author Michael Lang suggests a few simple methods that can help children resolve their disputes. They won’t avoid conflict, but their disagreements will be less disagreeable and that will make life a lot more agreeable for parents or carers as well.
Posted in Blog
What is conflict resolution?
30/11/2009 · Leave a commentConflict resolution or conflict management?
Posted in Blog