Originally developed for the European Commissio0n, this one-day workshop responds to a request from clinical staff who, faced with constant demands of their caring work, can overlook their own needs within the team. There is concern that within the team this could result in individuals failing to care for themselves, poorer communications, lowering of morale and occasional conflict. Team members are aware of this and would welcome an opportunity to spend a day attending to this and developing their awareness and skills in a structured way.
You have requested that we cover some relevant theory, at an appropriate level for these experienced delegates, but that the main focus should be on resilience and preparedness, understanding intra- and inter-personal reactions to trauma, and encouraging good self-care and communication.
- Introductions and expectations of attendees.
- A brief question and answer session to establish needs for the day
- Structure of the day
- Stress, Trauma and the demands of others
- Building and maintaining personal resilience
- Team conflict and communication breakdown
- Models and approaches
- Preparedness: Self-care and resilience in the helping professions
- Conflict and communication: Theoretical underpinnings
- The impact of trauma: Personal and team responses
- Resilience: The five stage approach
- Preparedness: Pro-active responses to trauma
- Conflict resolution: Communication and structure
- Developing a personal plan
- Team support and resilience
- Supporting others.