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Language is the primary medium common to all helping professions, yet rarely do we get an opportunity to consider how we use language or its impact on shaping our world-view. Language shapes our reality and that or our clients; they use it to explain their world, though few realise how the words that they are using to describe their experience are also defining their experience.

This practical workshop has proved itself invaluable to practitioners in developing greater awareness, flexibility and creativity in the language they use, and so improve their effectiveness in sessions with clients. In a refreshing, clear and jargon-free approach the sessions provide insights and practical exercises in the use of language to initiate change, to transform both the effectiveness of their interventions, and the outcomes their clients can achieve.


  • Outline for the session
  • Needs and expectations
  • Language, abstraction and shared meaning
  • How language structures our reality
  • The purposes of questions
  • Well-formed questions
  • Specific language skills
  • Listening for information
  • Reframes and other strategies
  • Good news review
  • Changing the perception of the problem
  • Orienting questions.


Reflect on how our language influences perception
Learn specific language skills
Enhance current use of language and vocabulary
Develop outcome-driven questioning skills
Gain insight into using transformative language.


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