Difficult People
Difficult behaviour at work obstructs progress, lowers morale, damages productivity, causes absenteeism and much more besides. It can be costly and highly damaging, yet it persists either because people refuse to tackle it, don’t know how to manage it, or are afraid of being labeled ‘difficult’ themselves. Some will even leave their job out of fear or frustration, rather than attempting to correct a colleague’s problem behaviour. Find out more about Handling Difficult People at work
I understand this because for over twenty years I have been studying difficult behaviour and helping people resolve problems with workplace relationships. Thousands of people have benefitted from my advice and send me their feedback regularly.
Difficult behaviour arises for many reasons. Whatever the causes, there are frequently missed opportunities for dealing with it resopectfully and effectively, without going to extremes.
See also Difficult Behaviour; a guide to handling difficult relationships.