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Latest from the blog

When Turning Away Fails

There’s a time to realise that doing what you’ve always done (yet again) might not be the best way forward.

It goes against the grain, but that’s probably the point.

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What is ‘real’ conversation?

Most of our conversations work well, and a few don’t, and these are the ones we tend to remember. We could learn more by reflecting on the exchanges that work, and using these four suggestions as a guide to having more healthy conversations.

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Please help with my

 Listening Survey

Help me to help you and get FREE access to my course How to Listen Well when it launches.
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I am about to launch my new online course 'How to Listen Effectively'. Before I do I'd really appreciate YOUR HELP in responding to my brief survey. One good turn deserves another, SO if you respond to my survey I'll send you a personalised free-access link to the course when it goes live in a few weeks. You'll benefit from the complete, video-based course, absolutely free.
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