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Arguments are generally seen as destructive, though some people say the they ‘clear the air’.
Whatever your view, disputes are unavoidable so learning to argue effectively can mean a lot of heartache can be avoided.
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Be careful who you listen to.
Self-blame is an ugly habit that can wear you down. When an inner critic gets out of hand its time to call it out, just as you would with any voice raised against you.
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When a dispute between employees becomes visible it usually falls to a manager to intervene but few are confident in doing this so they’ll often ignore the conflict in the hope that it’ll go away, downplay the seriousness of the disagreement, or approach it ineffectively.
Research by OPP charts the costs and benefits of conflict, and a guide from CIPD identifies the behaviours that will help managers recognise and proactively manage disputes at work.
