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Therapist, Coach, Presenter and Writer

I am a trainer, coach, psychotherapist and writer. For more than 25  years I have advised people in many cultures on how to improve their working relationships and enhance the quality of their lives. Over the same period I’ve provided professional training on improving relationships, conflict management, communication skills, Solution Focused Brief Therapy, workplace mediation, and related topics.

As a presenter I’m known for my “engaging, dynamic and approachable style”, and “an ability to deliver a serious message in an accessible way” (these are my clients’ views).

My presentations are enlivened by humour, illustrative anecdotes, and infectious enthusiasm for my subject. I’ve been a regular presenter at conferences in the UK, Europe and the USA, and over 100,000 people have attended my seminars and workshops on topics such as How to Deal with Difficult People, Personal Resilience, Conflict Resolution, and more.

Solution Focused

I’m also a Solution Focused therapist offering brief and often single-session therapy. I have built a reputation for engaging workshops on Solution Focused Brief Therapy and Single Session Therapy, and have recently started to put my courses online.

I’ve worked in many cultures, and many types of organisations in both public and private sectors. I’m widely travelled and a fluent French speaker. I now live in the UK, in East Sussex, and I offer personal consulting and coaching anywhere in the world via Skype.

Until 2011 I was Chair of Conflict Resolution at the Institute of Family Therapy in London, and Programme Coordinator for both the Graduate Certificate and the MSc in Conflict Resolution and Mediation Studies at Birkbeck College, University of London. In 2003, following the sale of my company Lifeboat Training, I became Head of Training and Clinical Development at PPC Worldwide, based in Oxford, until 2008, when I returned to freelance work, following bereavement.

I have written three books. The most recent, Solution Focused Brief Therapy for the Helping Professions was published in in December 2011 by Jessica Kingsley Publishers.

How this site can help you

Private Sector Clients

Private sector clients

Private sector organisations for which I have delivered training include: Adobe Systems Europe Alcatel Lucent Alstom UK Bank for International Settlements Barclays Boots British Medical Association Canon Cisco Systems Inc. Coca Cola Construction Skills Corus Credit Suisse Discovery TV Channel GlaxoSmithKline UK Gordons Property Lawyers…

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Public Sector Clients

Public sector clients

Public sector organisations for which I have delivered training include: Animal Health Barking and Dagenham Council Barnardo’s Blackpool Social Services Brighton and Hove NHS Trust British Council, Brussels British Council, Lisbon British Council, London Claremont Fan School Connexions DEFRA Derby Hospitals NHS Trust East and…

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Feedback – Training


“Today’s training was very sophisticated and very rewarding. Clearly grounded in research and evidence based. Valuable.” Assistant Director of Public Health, NHS. “I believe all staff should do this training, it should be given as mandatory.” University Lecturer (attending How to Deal with Difficult People)…

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Latest from the blog

When Someone Hurts You

Make no mistake, words can hurt you. Despite the “sticks and stones” incantation that many of us hear from an early age, words can be lethal. People can and do say hurtful and destructive things. But to be effective any insult or put-down must find its mark. Even the most wounding remark is harmless until it finds its target.

As someone once said, “In order to get your goat they must first find your goat.” My advice? Move your goat.

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How to be more Resilient

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Understand the steps to resilience and you can develop the ability to cope with problems and setbacks with less stress and more confidence.
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