Appraisals should be an opportunity for uplifitng and inspiring guidance; a little mid-course correction on an employee’s journey and an opportunity for a manager to show just how good they are at the job of helping a staff member to develop in their particular role. But they can also be a nightmare for both manager and employee.
Well-structured and properly conducted appraisals help to review employee performance and also provide pointers for staff development and improving efficiency.
This one-day workshop covers the basic skills and considerations in preparing for conducting staff appraisals, the reasons for appraisals and the methodology for conducting them.
Appraisals are often the cause of apprehension in both the appraiser and the appraisee. Setting the right tone and following sound principles are therefore essential to reduce uncertainty and foster engagement. This session provides a structure for conducting appraisals supportively, and focuses on the ‘people-skills’ aspects to help ensure that the process is engaging and productive for both parties.
- Preparing the meeting
- Setting the right tone
- Focusing on performance
- Helping the employee develop
- Working to a clear structure
- Mentoring and staff development
- Building rapport and listening effectively
- Ensuring there are no surprises
- Giving positive and constructive feedback
- Inviting questions and promoting discussion
- Encouraging reflection and self-appraisal
- Avoiding criticism
- Setting measurable objectives
- Follow-up and monitoring.
On completion of the session attendees will understand the purpose and intentions of staff appraisal, and have been shown a structure for conducting them.
The session is aimed to help managers prepare for and conduct appraisal sessions with confidence and with respect for the dignity of the appraisee.
The workshop provides an opportunity for participants to mock appraisals for skills consolidation.
Following the workshop attendees can be offered one-to-one coaching via Skype as an extra.