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Sticks and stones

Although it only makes the news where physical attack is involved, staff in the care sector are at high risk from verbal attack when at work. These incidents are widely under reported, yet they result in anxiety, stress and even trauma and depression for people subjected to such attacks. This article explains how employers can take steps to protect their staff.

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Bullying and Harassment; climate control

In the minds of many senior executives bullying and harassment are problems that exist in other organisations but not their own. If they think about it at all, such matters are the province of the HR department. This being so, only rarely do they reach the ears of top management and never the boardroom agenda.

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Reducing the fear of workplace bullying

A certain amount of banter and even more robust exchanges are a natural part of workplace lore. But this can get out of hand and causes harm where none was intended. Whether incidental or intentional bullying does untold harm and much of it goes undetected, often because managers are unsure about what actually constitutes bullying. and what to do about it.

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Difficult Behaviour in the Care Sector

We all meet people who appear to persistently use tactics we find difficult to get their own way, those who routinely act in a way that causes upset or inconvenience to others. It may be that they shout, throw tantrums, threaten or intimidate us, or it may be something less obvious and more manipulative. Whatever it is you can learn how to work round it and thwart the behaviour.

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