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The Healing Relationship

Healing is as old as our species and in the healing process is due to common characteristics. But many of the so-called health systems we have put in place manage unintentionally to obstruct the healing process and seriously impair the quality of life of service users

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How to STOP an Argument

how to stop an argument, cure anxiety

it takes two to start an argument, but only one to stop it. There’s only one person who can stop and you know who that person is, right?

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Can Shouting Change Behaviour?

Happy bunnies don’t cause trouble, as I often say. So when someone raises their voice it gives clues as to how to respond to them. Best not to listen to the words until you’ve created a channel for empathetic communication.

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Sympathy vs Solutions (Again)

Sympathy vs Solutions

There are approximately 282 reasons why someone would want to discuss a problem without necessarily wanting to do anything about it.

Try ‘sympathy-focused’ rather than ‘solution-focused’.

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You Can’t Change Change

change, mid-course correction

To paraphrase Heraclitus: “You can’t step into the same stream twice”.

Change is constant and you’ll be different this evening from how you were this morning.

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The Power of Apology

the power of apology

We can all think of festering grudges that have tarnished or completely destroyed relationships, and most of us can probably think of a time when we could have said sorry but didn’t.

An apology can be a powerful first step to remedy a troubled relationship, but we generally have a range of reasons for not offering it.

Apologising with sincerity is an act of maturity which takes courage as well as a degree of self-awareness. Here are some Dos and Dont’s

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