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What is ‘real’ conversation?

Most of our conversations work well, and a few don’t, and these are the ones we tend to remember. We could learn more by reflecting on the exchanges that work, and using these four suggestions as a guide to having more healthy conversations.

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More on Responding to Shouting…

Conflict causes misery and burns up energy that would otherwise used productively. But it doesn’t have to be like this.
If you are involved in a dispute at work (or elsewhere) here are some things you can do to start to resolve it.

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Over the Hill by 30? Think Again

“You’re over the hill by 30” (Einstien). It takes 10k hours of study to excel (Gladwell) Or, think again! Good stuff, creativity, originality and success continue happening way into old age. Before falling in line with society’s ageist propaganda, watch Jonathan Sackner-Bernstein.

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The power of an apology

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We can all think of festering grudges that have tarnished or completely destroyed relationships, and most of us can probably think of a time when we could have said sorry but didn’t.

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New SFBT book

At last it is finished. Solution Focused Therapy for the Helping Professions will be published by Jessica Kingsley Publishers on 15th December. Do you want to work more effectively with your clients? You can pre-order now and start the new year with new enthusiasm.

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When Someone Hurts You

Make no mistake, words can hurt you. Despite the “sticks and stones” incantation that many of us hear from an early age, words can be lethal. People can and do say hurtful and destructive things. But to be effective any insult or put-down must find its mark. Even the most wounding remark is harmless until it finds its target.

As someone once said, “In order to get your goat they must first find your goat.” My advice? Move your goat.

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Bullying awareness for managers

This experiential workshop provides a sound framework for managers responsible for staff. This module has been specially designed help them understand and recognise the dynamics of bullying, and the types of behaviour which can easily be misinterpreted. The day also equips managers with ideas on improving communications in order to avoid appearing ‘heavy handed’ when […]

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Latest from the blog

What is ‘real’ conversation?

Most of our conversations work well, and a few don’t, and these are the ones we tend to remember. We could learn more by reflecting on the exchanges that work, and using these four suggestions as a guide to having more healthy conversations.

Continue reading

More on Responding to Shouting…

Conflict causes misery and burns up energy that would otherwise used productively. But it doesn’t have to be like this.
If you are involved in a dispute at work (or elsewhere) here are some things you can do to start to resolve it.

Continue reading

Over the Hill by 30? Think Again

“You’re over the hill by 30” (Einstien). It takes 10k hours of study to excel (Gladwell) Or, think again! Good stuff, creativity, originality and success continue happening way into old age. Before falling in line with society’s ageist propaganda, watch Jonathan Sackner-Bernstein.

Continue reading
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Understand the steps to resilience and you can develop the ability to cope with problems and setbacks with less stress and more confidence.
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 Listening Survey

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I am about to launch my new online course 'How to Listen Effectively'. Before I do I'd really appreciate YOUR HELP in responding to my brief survey. One good turn deserves another, SO if you respond to my survey I'll send you a personalised free-access link to the course when it goes live in a few weeks. You'll benefit from the complete, video-based course, absolutely free.
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