Skip to Navigation

This experiential workshop provides a sound framework for managers responsible for staff. This module has been specially designed help them understand and recognise the dynamics of bullying, and the types of behaviour which can easily be misinterpreted. The day also equips managers with ideas on improving communications in order to avoid appearing ‘heavy handed’ when instructing and supervising staff, particularly where deadlines are concerned. It also covers the statutory obligations towards staff, how to protect them and the interests of the organisation.

Contents

  • Introduction and expectations
  • The key management skills
  • Legal and Health and Safety duties
  • Balancing the interests of all concerned
  • Bullying and harassment: definitions
  • Whose responsibility is it?
  • Case studies from the law
  • Bullying: occupational risk factors
  • Bullying checklist, how staff perceive it
  • The manager’s dilemma: support staff and get results
  • Effective communication
  • Workload and deadlines
  • Staff supervision and guidance
  • Suitable responses to ‘cries for help’
  • Three strategies for reducing false accusations
  • Conflict resolution or mediation, when to get help
  • Protecting the staff and the organisation
  • Further resources.

Objectives

Improve their awareness of bullying issues

Recognise signs in themselves and others

Understand the Health and Safety and legal implications

Develop strategies for using the manager’s role responsively

Acquire practical information and advice on bullying and harassment

Know when and how to intervene if bullying is reported

Feel more confident in discussing the topic with staff.

Contact me to enquire about this training.

Latest from the blog

Making Things Shapes… All Sorts of Things

When in a crisis how do you respond?

I don’t mean the day-to-day stuff, I mean real, critical, mid-life, existential, where-to-from-here-I’m-in-a-total-panic-because-I-feel-lost sort of crisis.

Continue reading

This Stress-Busting Technique Can Be a Life-Changer

stress-busting

One of the difficulties – perhaps the main one – when trying to manage stress is that we are not generally good at spotting the warning signs. Here’s a technique I’ve been teaching to clients and workshop attendees for a good few years now. See what you think.

Continue reading
FREE DOWNLOAD - Get it now.

How to be more Resilient

Get my super-helpful guide '9 Steps to Resilience' absolutely FREE, when you subscribe to my newsletter.

Understand the steps to resilience and you can develop the ability to cope with problems and setbacks with less stress and more confidence.
close-link
Please help with my

 Listening Survey

Help me to help you and get FREE access to my course How to Listen Well when it launches.
Go to the survey
I am about to launch my new online course 'How to Listen Effectively'. Before I do I'd really appreciate YOUR HELP in responding to my brief survey. One good turn deserves another, SO if you respond to my survey I'll send you a personalised free-access link to the course when it goes live in a few weeks. You'll benefit from the complete, video-based course, absolutely free.
close-link
%d bloggers like this: