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Difficult People in the workplace can cause untold misery and they do more damage than is usually recognised. What’s more, managers often feel under-confident about tackling poor behaviour because they fear accusations of bullying or harassment. Employers could do more to support managers when they have to navigate the tricky terrain of an employee’s personal conduct.

Barry Winbolt on Difficult Behaviour in Organisations from Barry Winbolt on Vimeo.

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