Skip to Navigation

The care sector isn’t unique in employing some pretty difficult characters

Ask anyone in the care sector about where they work and pretty soon the subject turns to what is wrong with it. Explore a little further and almost without fail the question of someone else’s behaviour will crop up. And they won’t be talking about good behaviour.

It’ll be the negative aspects of this or that person’s way of acting at work. Difficult Behaviour tops the list. In fact, according to a survey I conducted a few years ago among about 1,000 people in the care sector – nurses, care assistants, social workers and others – poor relationships at work is the main reason that people change their jobs.

Money was important, and so were resources and working conditions generally, but over 90 percent of people said that the quality of their working relationships had influenced a change of job at some time.Some had even left the job as a last resort because of difficult behaviour they had been subjected to.

Download Article – How to Handle Difficult People

Latest from the blog

Legal aid going?

Proposals to cut legal aid are aimed at reducing the number of civil law cases and discouraging a culture of litigation. But perhaps people in dispute will begin to look for other ways to settle their differences, mediation for example.

Continue reading

Learning to Argue Properly

Most arguments cannot be ‘won’, yet many people still spend a lot of time doing it. Forget ‘clearing the air’ or ‘bringing things to a head’, neither should be necessary in the first place.

Continue reading
FREE DOWNLOAD - Get it now.

How to be more Resilient

Get my super-helpful guide '9 Steps to Resilience' absolutely FREE, when you subscribe to my newsletter.

Understand the steps to resilience and you can develop the ability to cope with problems and setbacks with less stress and more confidence.
close-link
Please help with my

 Listening Survey

Help me to help you and get FREE access to my course How to Listen Well when it launches.
Go to the survey
I am about to launch my new online course 'How to Listen Effectively'. Before I do I'd really appreciate YOUR HELP in responding to my brief survey. One good turn deserves another, SO if you respond to my survey I'll send you a personalised free-access link to the course when it goes live in a few weeks. You'll benefit from the complete, video-based course, absolutely free.
close-link
%d bloggers like this: