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Handling difficult workplace behaviour can a challenge, and it’s almost inevitable. Sooner or later we all come across people who just don’t seem to play by the rules. This can leave you uncertain about how to tackle their behaviour, but it needn’t be a problem when you know how to go about it.

There are five key factors to consider before you attempt to handle any difficult behaviour. If you want successful outcomes you should consider these points before jumping to the conclusion that the person is being deliberately ‘difficult’.

This video is part of my course hosted on Udemy Tactics for Tackling Difficult People in Life and Work.

Enjoy the trailer, then check out the full course.

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Does SM Make You Happier?

Social media

‘New’ things always attract criticism. Social Media is/are no longer new, but there are still plenty of pundits that will tell you that SM is bad. They did that with the use of biros in schools (spoils handwriting), and fast food (unhealthy).

Confusing the ‘new’ thing with how people manage to get into difficulty when using it is an error in thinking. Still, some of it is relevant. Coming back to SM, I’ve met quite a few people lately who can’t break the habit.

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Selective Optimism for Pessimists

optimism for pessimists

There are advantages to optimism that are worth considering, but some people are put off because they don’t want to be disloyal to negativity.

Optimism and pessimism are generally seen as opposites, but that doesn’t mean they are mutually exclusive; learning optimism does not mean abandoning negativity. If that is what turns you on, stick with it.

If you tend towards a pessimistic outlook, how about learning selective optimism? That way you can get the benefits and still be true to your negativity.

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