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Listening is an under-rated skill. It is the most important aspect of effective communication and ‘First seek to understand’ is a sound guiding principle.

Good listening is a dynamic and unfolding process which builds rapport which helps the speaker to clarify their thinking, as well as enabling the listener to understand. Hone your listening skills with this handy guide.

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How to still your mind

If  you want to change a habit or some aspect of your behaviour, it is easier to move towards what you want than it is to move away from what you want to change. So, to become a vegetarian, for example, first decide that you are becoming one and then design an attractive vegetarian diet. […]

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Never Mind What Others Think

what others think

Even though we don’t realise it when we say we know what someone thinks about something, we are guessing. Even mind-reading – in a fairground or on stage – is trickery.

Yet we often allow our own thoughts and behaviour to be goverened by what we claim someone else will think. Maybe it’s time to review what we ‘know’.

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