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Listening is an under-rated skill. It is the most important aspect of effective communication and ‘First seek to understand’ is a sound guiding principle.

Good listening is a dynamic and unfolding process which builds rapport which helps the speaker to clarify their thinking, as well as enabling the listener to understand. Hone your listening skills with this handy guide.

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Latest from the blog

Selective Optimism for Pessimists

There are advantages to optimism that are worth considering, but some people are put off because they don’t want to be disloyal to negativity.

Optimism and pessimism are generally seen as opposites, but that doesn’t mean they are mutually exclusive; learning optimism does not mean abandoning negativity. If that is what turns you on, stick with it.

If you tend towards a pessimistic outlook, how about learning selective optimism? That way you can get the benefits and still be true to your negativity.

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Work-life happiness

There’s life and there’s the job, right? Wrong. Instead of treating work and home as disjointed parts of the same existence, Anna Tims suggests a change in perception rather than a change in circumstances, and so re-infuse our lives with greater purpose and fulfilment. Work is not necessarily the enemy if it is managed correctly, and it can all be achieved without you having to trek through rain forests, climb a mountain or wear sackcloth.

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How to Still Your Mind

control your thinking

The easiest way to think about not thinking is to start doing. Taking steps to become more aware of our physical experience is one way, but there are others. I’ve published a one-pay handout which you can download free.

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FREE DOWNLOAD - Get it now.

How to be more Resilient

Get my super-helpful guide '9 Steps to Resilience' absolutely FREE, when you subscribe to my newsletter.

Understand the steps to resilience and you can develop the ability to cope with problems and setbacks with less stress and more confidence.
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