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Listening is an under-rated skill. It is the most important aspect of effective communication and ‘First seek to understand’ is a sound guiding principle.

Good listening is a dynamic and unfolding process which builds rapport which helps the speaker to clarify their thinking, as well as enabling the listener to understand. Hone your listening skills with this handy guide.

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New SFBT book

At last it is finished. Solution Focused Therapy for the Helping Professions will be published by Jessica Kingsley Publishers on 15th December. Do you want to work more effectively with your clients? You can pre-order now and start the new year with new enthusiasm.

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Please help with my

 Listening Survey

Help me to help you and get FREE access to my course How to Listen Well when it launches.
Go to the survey
I am about to launch my new online course 'How to Listen Effectively'. Before I do I'd really appreciate YOUR HELP in responding to my brief survey. One good turn deserves another, SO if you respond to my survey I'll send you a personalised free-access link to the course when it goes live in a few weeks. You'll benefit from the complete, video-based course, absolutely free.
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