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managing children, our own or other people’s, can be a challenge. One important but neglected aspect is how we use ‘incidents’ as learning opportunities.

Here is a five point prompt for parents, teachers and others on helping children manage disputes.

The author Michael Lang is best known for his work was a mediator, but he is also a parent and grandparent. He suggests a few simple methods that can help children resolve their disputes. They won’t avoid conflict, but their disagreements will be less disagreeable and that will make life a lot more agreeable for parents or carers as well.

More importantly, they’ll learn much-neglected life skills.

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Pause or rewind?

Remember when video recorders came along and for the first time we could pause the action to answer the phone or make a cup of tea? What a boon that was.
But at work it is almost as if the opposite is true, there doesn’t seem to be a pause button for email, mobile phones, and multiple demands.
So here are five tips to help you reclaim your day by pressing the pause button.

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