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I’ve been thinking about my new slant on difficult behaviour. Since I wrote the book in 2002 I’ve spoken to literally thousands of people about their relationship problems at work. Not all of them were complaining; some were actually saying it was a good thing! When I looked further I saw that they were not praising bad behaviour, they were using it as a tool for their own development.

Dealing with difficult behaviour is usually seen as a time-consuming chore. For the most part, organisations don’t take it seriously that a few of their employees regularly make their colleagues’ lives a misery. They should, because behaviour that rocks the boat at work can do a lot of harm. Though it is often taken lightly by management, one person’s difficult behaviour can lower productivity, morale, motivation… and very often tie up one or more people in attempting to deal with it.

A New Slant On Difficult Behaviour

If you are reasonable, thinking human being you find difficult people, well… difficult. Whether they are at work or at home dealing with somebody who repeatedly uses difficult behaviour can drive you to distraction. It may be that they want to get their own way, or to stop you getting yours. Perhaps they feel threatened, stressed, or resentful about something, the reasons don’t matter. What does matter, is that they can make YOU feel all of those things.

Whether they are at work or at home dealing with somebody who repeatedly uses difficult behaviour can drive you to distraction. It may be that they want to get their own way, or to stop you getting yours. Perhaps they feel threatened, stressed, or resentful about something, the reasons don’t matter. What does matter, is that they can make YOU feel all of those things.

It may be that they want to get their own way, or to stop you getting yours. Perhaps they feel threatened, stressed, or resentful about something, the reasons don’t matter. What does matter, is that they can make YOU feel all of those things.

What I’ve Learned

I’ve been thinking about (and working on) the topic of Difficult Behaviour almost constantly since I first wrote the book in 2002. Every now and then I add something, but recently I have been taking things away.

What I mean by that is that I have been trying to get the core ideas down from a 200-page book, to a few pithy and memorable chunks of PRACTICAL advice. My ideas have also evolved, so I’m also adding new information. This has brought me to my new slant on difficult behaviour.

I have written an article which will give you all you need to improve your confidence if you have to deal with behaviour you find challenging or difficult.

Read the article

My Online Course Tackling Difficult People in Life and Work

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