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I am committed to safeguarding the privacy of visitors to my websites; this policy briefly sets out how the site will treat your personal information.

It may collect and use digital information relating to your visits to our site. This is the normal sort of information relating to visitor activity that any business would be expected to collect and analyse. I do not share this information with anyone else, business or individual.

If you sign up for a newsletter I will e-mail you from time to time with information I think you would be interested in. Any such communication will contain an ‘unsubscribe’ link to allow you to opt out of future mailings.

Any data are collected anonymously to be used for marketing and site optimisation purposes. All visitor information is saved using an anonymous user ID to aggregate a usage profile.

Cookies may be used to collect and save this data, but the data remains strictly anonymous. The data will not be used to identify a visitor personally and are not aggregated with any personal data.

Latest from the blog

When Someone Hurts You

Make no mistake, words can hurt you. Despite the “sticks and stones” incantation that many of us hear from an early age, words can be lethal. People can and do say hurtful and destructive things. But to be effective any insult or put-down must find its mark. Even the most wounding remark is harmless until it finds its target.

As someone once said, “In order to get your goat they must first find your goat.” My advice? Move your goat.

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How to be more Resilient

Get my super-helpful guide '9 Steps to Resilience' absolutely FREE, when you subscribe to my newsletter.

Understand the steps to resilience and you can develop the ability to cope with problems and setbacks with less stress and more confidence.
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Please help with my

 Listening Survey

Help me to help you and get FREE access to my course How to Listen Well when it launches.
Go to the survey
I am about to launch my new online course 'How to Listen Effectively'. Before I do I'd really appreciate YOUR HELP in responding to my brief survey. One good turn deserves another, SO if you respond to my survey I'll send you a personalised free-access link to the course when it goes live in a few weeks. You'll benefit from the complete, video-based course, absolutely free.
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