Lisening Quiz 1 Published on 02/03/2021 Welcome to your Effective Listening – Quiz 1 Check your understanding of the lessons covered so far. It will help you consolidate and review your learning. Though some people equate course quizzes with the exams they were forced to take at school, online quizzes are not like that. They serve a different purpose altogether. The quality of your listening influences several factors. In lecture 1 it was said "The better the quality of your listening......the more you have to pay attention.the greater the investment in time...the less you have to listen...the easier it is to avoid listening attentively.Which of the following answers does not apply: "Efficient and effective listening tends to make conversations..."More focusedMore detailedBrieferMore solidWith less need to repeat yourself.In 'The Business of Listening', the presenter says that effective listening helps to:Enable concentration and understandingBuild rapport and foster productive relationshipsPromote greater harmony between peopleEngender goodwill and collaborationReduce hostility and defensiveness between people in conflict.Among other things, effective listening is driven by:CuriosityEnthusiasmQuality timePersistencePracticeA primary factor in effective listening is:A person's experienceTheir level of patienceTolerance for different viewsA calm demeanourThe attitude of the listenerRecognition of the speaker's needsTime is Up!