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A certain amount of banter and even more robust exchanges are a natural part of workplace lore. But this can get out of hand and causes harm where none was intended. Whether incidental or intentional bullying does untold harm and much of it goes undetected, often because managers are  unsure about what actually constitutes bullying. and what to do about it.

Download Article – Reducing the Fear of Workplace Bullying

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Conflict: Agenda for Managers

Conflict at work

When a dispute between employees becomes visible it usually falls to a manager to intervene but few are confident in doing this so they’ll often ignore the conflict in the hope that it’ll go away, downplay the seriousness of the disagreement, or approach it ineffectively.
Research by OPP charts the costs and benefits of conflict, and a guide from CIPD identifies the behaviours that will help managers recognise and proactively manage disputes at work.

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It Was Polite When It Left My Lips

Is it something in the air? How do my carefully chosen words get distorted in the short distance from speaker to listener? I never meant harm. A simple statement of fact, a remark or an observation… Anyway, that’s how I am; what you see is what you get, I can’t change, it’s just how I […]

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The Thursday Webinar – Depression and what to do about It

webinar, optimism, depression

When I talk about depression in a dismissive or disrespectful tone, it is because we need to dismiss the ideas that are getting in the way of helping people who suffer from depression.

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How to be more Resilient

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Understand the steps to resilience and you can develop the ability to cope with problems and setbacks with less stress and more confidence.
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