When starting out in Solution Focused practice it can be tricky for the practitioner to keep the basic structure in mind.
This session protocol will guide can be used as a revision tool or for prompting you during sessions. Keep it handy during sessions as it also contains a range of solution-focused questions to get you started.
When a dispute between employees becomes visible it usually falls to a manager to intervene but few are confident in doing this so they’ll often ignore the conflict in the hope that it’ll go away, downplay the seriousness of the disagreement, or approach it ineffectively.
Research by OPP charts the costs and benefits of conflict, and a guide from CIPD identifies the behaviours that will help managers recognise and proactively manage disputes at work.
Is it something in the air? How do my carefully chosen words get distorted in the short distance from speaker to listener? I never meant harm. A simple statement of fact, a remark or an observation… Anyway, that’s how I am; what you see is what you get, I can’t change, it’s just how I […]
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When I talk about depression in a dismissive or disrespectful tone, it is because we need to dismiss the ideas that are getting in the way of helping people who suffer from depression.
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