I have sent you this link because I think you may be interested in the resources on my website. These all relate to helping people get along better, mainly in a work setting, but it is all transferable to other relationships as well. Take a look and see what you think, and please forward to others who you know who may be interested.
As anyone who has had to put up with difficult behaviour knows, when a colleague causes problems at work the effects can ripple out, having a negative effect on relationships, productivity, and staff welfare generally. Labelling isn’t helpful, so whether we call them difficult people or something else doesn’t matter. What matters is the disruption that can be caused to individuals and to business by behaviour which is unacceptable in the workplace. I provide advice, training and consulting for workplace behaviour problems.
Teams and Groups
For a team or group to perform well it must have agreed mechanisms for resolving conflicts. Tensions are inevitable and team members can find themselves in dispute for many reasons; knowing how to go about conflict resolution is therefore inseparable from effective team management. I use an approach that helps team members quickly re-engage, to identify their purpose as a group and refocus their energies on taking the team forward.
Workplace bullying is toxic behaviour which affects everyone, but it can be difficult to distinguish just when it is happening. It is inherent in the ways individuals in the workplace interact that a certain amount of banter and even more robust exchanges are a natural part of workplace lore and it can be difficult to draw the line between acceptable behaviour and bullying or harassment. I advise organisations on how to reduce the risk of bullying, and run training events for managers and staff, as prevention is better than cure.
An organisation is simply an extended network of relationships. The quality of working relationships determines the culture of the organisation, how it functions, levels or morale, productivity and much more. Much can be done to actively promote the sort of culture that keeps the workplace healthy and vibrant.
Community and Communication
The growing realisation of the importance of social cohesion has encouraged new groups to develop and existing ones to step up their activities. Effective communication sits at the heart of efforts to bring people together and strengthen bonds of community. Buzzwords abound – ‘dialogue’, ‘social cohesion’, ‘bridge-building’ for example – as though their meanings are understood. Training and groupwork ensures that worthy words translate into actions, rather than becoming part of the rhetoric.