Although it only makes the news where physical attack is involved, staff in the care sector are at high risk from verbal attack when at work. These incidents are widely under reported, yet they result in anxiety, stress and even trauma and depression for people subjected to such attacks. This article explains how employers can take steps to protect their staff.
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Anyone can argue. There’s no talent in fighting. There’s no glory in ‘winning’ an argument, though you wouldn’t know it from the evidence we see around us.
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Eager to change who you are? You might be missing something.
Continue readingI am presenting an open workshop on Approaches to Conflict for the Institute of Family Therapy on the 29th April. These places are being offered for just £90.00 (normal price £120.00). Book now to be sure of a place.
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