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Is it worth six minutes of your time to learn how to stop an argument? Like most people, I learned the hard way how NOT to do it. But then, 25 years as a professional conflict resolver has taught me a thing or two about how to stop an argument, now I’m sharing it with you.

Communication Breakdown? Really?

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What is ‘real’ conversation?

Most of our conversations work well, and a few don’t, and these are the ones we tend to remember. We could learn more by reflecting on the exchanges that work, and using these four suggestions as a guide to having more healthy conversations.

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