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A few years ago while presenting webinars for a large international bank, I was asked to prepare on one entitled ‘How to Survive Christmas.’ It was well received by the staff and ran successfully for three years. The original lasted an hour, which seemed to me to be too long. I have now released a shorter version. It’s free, and lasts about eight minutes.

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What is dialogue?

Dialogue is interactive communication that builds shared meaning. Compared with discussion – where people present ideas with the idea of putting forward the strongest or most persuasive view – dialogue fosters a collaborative exchange of ideas aimed at mutual understanding. Rather than a competitive collision of opposites that fosters disagreement, frustration and confusion, it is […]

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How to be more Resilient

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