A few years ago while presenting webinars for a large international bank, I was asked to prepare on one entitled ‘How to Survive Christmas.’ It was well received by the staff and ran successfully for three years. The original lasted an hour, which seemed to me to be too long. I have now released a shorter version. It’s free, and lasts about eight minutes.
Most of our conversations work well, and a few don’t, and these are the ones we tend to remember. We could learn more by reflecting on the exchanges that work, and using these four suggestions as a guide to having more healthy conversations.
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Conflict causes misery and burns up energy that would otherwise used productively. But it doesn’t have to be like this.
If you are involved in a dispute at work (or elsewhere) here are some things you can do to start to resolve it.
“You’re over the hill by 30” (Einstien). It takes 10k hours of study to excel (Gladwell) Or, think again! Good stuff, creativity, originality and success continue happening way into old age. Before falling in line with society’s ageist propaganda, watch Jonathan Sackner-Bernstein.
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