Handling Difficult Behaviour – A Special Discount Offer
Handling difficult behaviour at work can be a huge challenge. It needn't be.
Difficult People – Key Ideas, a Free Download
This free download will help you tackle difficult behaviour.
Open plan is closing people off
Open plan is meant to improve productivity and efficiency. Cost-obsessed employers seem oblivious to what people really think about working this way, and the damage to morale and productivity. The research is showing that removing walls may take down some of the barriers, but it also increases some of the problems it is meant to fix.
Labels are Judgements, and They Stop You Thinking
Difficult? Narcissistic? Self-Centered? It's natural and easy to stick labels on people, specially if they are nasty to you. You might feel better for a moment, but it limits your possibilities for responding to them in a creative way.
Workplace dispute resolution
The media love to remind us of the ubiquity of [...]
The Need for Retribution Makes It Hard to Back Down
Conflict causes widespread damage; it's not a private matter and it isn't only the two adversaries who suffer.
A response to bullying?
I have been getting a lot of enquiries via my [...]
When Couples Argue Constantly – Tackle Difficulty, Not ‘Fix’ Difference
Have you noticed how arguments often develop a life of their own? Quite apart from the messy interpersonal stuff like feelings and judgements, there's the question of understanding HOW to argue. For example, the difficulty (tension, disagreement, argument), can be resolved quickly, as long as you can learn to coexist with the differences between you.
7 Ways That Difficult People Can Help You Grow
After years of painstaking study, I have written an article which will give you all you need to improve your confidence if you have to deal with behaviour that you find challenging or difficult.
Cluttered office, cluttered mind?
There is a difference between ‘work in progress’, and a mess. Untidy office space damages relationships, performance, morale, and more. It also broadcasts a message you might not want to share, but does a cluttered office necessarily say something about the occupant's mind?