Conflict causes misery and burns up energy that would otherwise used productively. But it doesn’t have to be like this. If you are involved in a dispute at work (or elsewhere) here are some things you can do to start to resolve it.
Arguments often rumble on because a vital element has been overlooked when trying to resolve them. Respect, or the perceived loss of it, is at the root of many disputes.
There are not two ways about it... Or rather, there are, and that is the problem. To settle a dispute you need unity, and hot-headed behaviour can't produce that. First step back, then find a way to come together.