Difficult Behaviour – Five Key Factors
There are five key factors to consider before you attempt to handle any difficult behaviour. This video tells you what they are.
Essentials That Give You the Edge
As we all have to face problems in life, it will be a benefit to be light on your feet and able to adjust to new conditions. This starts with good interpersonal skills, and how you relate to others starts with how you relate to yourself. It's a win-win situation; understanding (and liking) yourself means that you can get along better with others.
