Certain negative communication styles are so lethal to a relationship that Dr. John Gottman calls them the Four Horsemen of the Apocalypse. They predict relationship failure with over 90% accuracy if the behaviour isn't changed. So, what can you do?
When I wrote Difficult People; a Guide to Handling Difficult Behaviour 12 years ago it was aimed at the workplace and It didn't cover personal relationships. Still, many people who read it told me that it had a positive impact on their home life. In the new e-version of the book – when it appears – I'll add a section. Here are some pointers.