We should discourage toxic behaviour at work (or in any group we are part of, for that matter), so that it can't spread.
Most of our conversations work well, and a few don't, and these are the ones we tend to remember. We could learn more by reflecting on the exchanges that work, and using these four suggestions as a guide to having more healthy conversations.
I have had many requests recently for information and training on handling redundancy and giving bad news. In response I have prepared a handout to help those who must perform this unenviable task prepare for the job.
In difficult economic times the relationship between employees and employers is often tested. Trust suffers and staff turnover increases. But it need not be so. Creating an ethical company is low cost and high-reward.
Thinking about using the opportunity of Valentine's Day to plunge into a new realationship at work? Tut-tut! Not finger-wagging, just a suggestion to look before you leap. Sound advice, even if you don't take it.
'Dialogue' is a powerful way of communicating that provides a route to increased understanding, shared experience, more effective relationships and resolving conflict. This handout explains how it differs from other kinds of discussion.
Most of us are careful about how we tackle sensitive issues with colleagues and family members. This article provides some pointers on how to go about raising a subject you have been avoiding, to help tackle delicate matters in a productive, fair and balanced way, and to be sure of getting the results you need. Getting the other person's attention, striking the right note and ensuring that something changes is the challenge.
Delusion protects us, and it can provide pleasure. It is a useful skill, for example, to be able to put our cares aside and pretend so that we can get on with life, or being able to engage in the fantasy of a movie. Also, compared with when we deceive others, there is less risk of getting caught when we delude ourselves.
There is no such thing as a ‘communication breakdown’. We here about it all time time, but I think this is a an inaccurate and limiting term which does more harm than good. Here’s why.
“As levels of wealth increase, feelings of compassion and empathy [...]