Conflict resolution or conflict management?
Where do you start when you want to change something? Often we aim too high by setting ourselves targets that seem unattainable, or are too abstract. Leo Babauta has some answers in The Half Step That Will Change Your Life, and Oliver Burkman discussed the importance of small victories in his column recently.
Have you ever wondered why, despite so many best intentions, we still fly off the handle over something trivial? Or perhaps when some well-intentioned soul tries to engage you on an important matter you just keep changing the subject? Why does this happen, and what can we do about it?