Organisatons spend millions each year on staff training yet much of it is a waste of money. One pundit recently claimed that people only remember 16% of what they are taught in training. Would any organisation buy another product or service that only worked 16% of the time?
What do you want employee training to do? It’s all very well using words like ‘inspire’, ‘motivate’ and ‘engage’, but these don’t describe what attendees should be able to do differently, or better, as a result of their training. Understanding your outcomes before you book the training will help you design content that works, and save money.