Developing your resilience at work will result in you having a greater sense of control and becoming less likely to feel thwarted or overwhelmed by demand, change or other events.
Stress management may be a losing battle, so here's my webcast about alternative way to approach stress.
Most or us are only average listeners. Improving your skills and becoming a great listener, you'll soon begin to notice other, more tangible benefits:
Aim to punctuate your day with at least five short breaks. Anything between two and 10 minutes will do it, and your reduce the impact of stress.