Your stress coping styles determine how you behave under pressure, but not all coping styles are helpful, and some only make things worse.
Developing your resilience at work will result in you having a greater sense of control and becoming less likely to feel thwarted or overwhelmed by demand, change or other events.
Stress management may be a losing battle, so here's my webcast about alternative way to approach stress.
Most or us are only average listeners. Improving your skills and becoming a great listener, you'll soon begin to notice other, more tangible benefits:
Aim to punctuate your day with at least five short breaks. Anything between two and 10 minutes will do it, and your reduce the impact of stress.