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A tricky conversation is one you’d rather put off or even avoid altogether. When you know how it is less intimidating, and you can be in control of the conversation.

It can be difficult if you have to approach someone about a sensitive topic. It may be work-related, like their performance, personal hygiene or some aspect of their behaviour. Or it may be personal… the range of topics is limitless.

I have just published a new handout to help you prepare if you have ti discuss something that you’d rather not. It includes suggestions to point you in the right direction. There is no substitute for natural empathy and your own creativity, so relax and have a proper conversation.

download the handout here

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Never Mind What Others Think

what others think

Even though we don’t realise it when we say we know what someone thinks about something, we are guessing. Even mind-reading – in a fairground or on stage – is trickery.

Yet we often allow our own thoughts and behaviour to be goverened by what we claim someone else will think. Maybe it’s time to review what we ‘know’.

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One thing better

Getting things done is not half as satisfying as doing things well. This is because we get personal satisfaction from giving something all our attention, doing it to the best of our abilities, being absorbed in it while we are doing it, and looking back with pride at a job well done.
“Enough time” has nothing to do with it, as you’ll see.

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