A tricky conversation is one you’d rather put off or even avoid altogether. When you know how it is less intimidating, and you can be in control of the conversation.

It can be difficult if you have to approach someone about a sensitive topic. It may be work-related, like their performance, personal hygiene or some aspect of their behaviour. Or it may be personal… the range of topics is limitless.

I have just published a new handout to help you prepare if you have ti discuss something that you’d rather not. It includes suggestions to point you in the right direction. There is no substitute for natural empathy and your own creativity, so relax and have a proper conversation.

download the handout here