Covert humour for managers
Appropriate humour raises morale and protects mental health. But, in times of crisis nobody likes stand out as the only cheerful person in the office. Covert Humour for Managers shows you how to us humour strategically to benefit the staff and the organisation.
Courageous Conversations – The Ones You Worry About Having
Most of us must have conversations we are apprehensive about. Typically, this results in one of three ways: We avoid having the conversation, or we handle it badly. There is a third way. A courageous conversations equips managers with a framework for tackling 'difficult' topics in a productive, fair and balanced way, and be sure of getting the results they need.
The Value of Cultural and Diversity at Work
Today’s workplace is made up of people from many different cultural backgrounds so an understanding and awareness of how difference can lead to unwitting stereotyping and bias is vital. This webinar raises awareness of the factors involved, and suggest ways to avoid unwittingly falling into behaviour and thinking which might discriminate.
The Cost of Incivility and Rudeness at Work
The cost of rude behaviour at work should be taken seriously. Both employers and their staff are affected negatively by incivility in the workplace, yet it often goes unchallenged or corrected.
Elder Care – Practical and Emotional Issues
This one-hour webinar suggests ways in which carers can build their own resilience and improve communication when caring for an elderly person.
Be More Confident, Even When You Don’t Feel Like It
This confidence webinar will shake up your thinking and give you a whole new take on what confidence means to you and what's been holding you back (spoiler alert! Its not what you think!).
Planning Psychological and Emotional Adjustment to Retirement
Retirement can be a daunting prospect for many people. This webinar can help you adapt to the psychological and emotional changes, and be better prepared to enter retirement purposefully, and thrive in this new phase.
Webinar – Giving Feedback so it is Well Received
Traditionally, managers have been encouraged to use 'constructive criticism' to bring out the best in employees. But, so often, the people who are supposed to benefit from this feedback, leave feeling uncertain, unclear and upset. This webinar explains how to avoid well-intended feedback from falling into this trap.
Caring for the Carer and Avoiding Compassion Fatigue
Caring for a dependent relative can be demanding. Managing the day-to-day demands of the two roles and dealing with the necessary concerns for the health and wellbeing of the person being cared for can take a lot of effort and energy. But the carer’s own needs should not be neglected.
