This webinar focuses on key strategies for dealing with stress and working under pressure. It examines how employees can work more effectively under pressure and recognise common triggers. It shows how to spot the signs of stress in oneself and others, and explores simple and practical ways for reducing the effects, and how to prevent a buildup of chronic stress and the risk of burnout.

Mental wellbeing doesn’t come about by accident, and the world we have created can easily threaten the balance we rely on to stay resilient and healthy. This webinar will help you understand and bolster your mental wellbeing, identify the things that threaten it, and protect yourself with simple, daily practices to help you look after your mental health and wellbeing.

A growing body of research confirms the many ways that Incivility at work affects employee wellbeing and productivity. This webinar raises the topic of rudeness and incivility, and why everyone, regardless of their grade, is entitled to be treated with respect. Not just because it is nice to be nice, but because being nice pays dividends.

Resilience refers to the robustness in individuals, teams and organisations that enables them to perform consistently in times of unexpected or high demand. The ability to ‘bounce back’ ensures continuity and gives a critical strategic advantage to the business, but also helps protects the individuals it employs. 

This webinar provides supervisors and managers with the tools to enhance team resilience in times of change and to balance the needs of the organisation with those of employees. The indicators that signify organisational resilience are high employee morale, effective interpersonal communications, respect for the individual, the ability to tolerate uncertainty, and a sense of unity and belonging.

Managers are often been encouraged to use ‘constructive criticism’ to bring out the best in employees. They have been guided by a plethora of advice on hows to give feedback to their reports ‘uncritically’. But often, the people who are supposed to benefit from this feedback, leave feeling uncertain, unclear and upset. This webinar explains how to avoid well-intended feedback from falling into this trap.

Emotional Intelligence is a defining quality in people who do well in their work and career. It is the cornerstone of resilience, self-awareness, and managing emotions. And it’s a key indicator in professional success, personal wellbeing, and effective parenting. This webinar describes the five elements of EI and tells you how to use them to build your confidence and capability.

Managers are frequently under-confident about tackling staff on issues that may be judged unwelcome or sensitive. The skills of giving out a difficult message can be taught, but they are rarely part of managers’ training. When not handled with clarity and confidence discussions can produce resistance, arguments or demotivation, and the key message may get lost through tension and conflict.

The role of carer can be demanding. Managing the day-to-day demands of the two roles and dealing with the necessary concerns for the health and wellbeing of the person being cared for can take a lot of effort and energy. But the carer’s own needs should not be neglected. This webinar covers the key points to consider in order to remain on top of your game when caring.

Optimism is life-enhancing. People who automatically tend towards optimism are more likely to be successful in reaching their goals. They enjoy better health, and bounce back from adversity more easily. If you are an optimist, you see setbacks as something to be overcome and learned from. You perceive a setback as a challenge which spurs you to try harder. Whatever your natural outlook in life, the skills of optimism are learnable and can be used strategically.

Any change, whether experienced in the workplace or elsewhere, can cause concern, uncertainty and pressure for most of us. In Dealing with Change and Managing Challenging Times, participants look at ways to deal with these periods of transition, the benefits of change, their attitudes and approaches to change, and how to maintain consistent performance while living and working through challenging times. 

Organisational change can stressful. It brings uncertainty and the knock-on effects can be lower morale, falling productivity, negativity and often, absenteeism. This webinar fills the vacuum around uncertainty by removing some of the myths and triggers caused by impending organisational change, and pointing out how individuals and teams can avoid resisting change by embracing change.

Feelings of loss do not only occur in obvious cases of bereavement. Many people experience loss in other situations as well – such as divorce, job loss and even moving on international assignment. This webinar explains how people can move through predictable phases towards acceptance and healing, and the steps that we need to keep in mind in order to help ourselves and others.

A feeling of fulfilment derives from having a sense of both purpose and meaning. Setting goals is vital, but they must fit within an overall purpose, to give direction. This webinar guides participants to think about key ideas and practical steps to achieve a more purposeful life, and to cultivate the habits that foster productive and healthy behaviours at work and in their private lives.

At work, it is essential that we listen to and respect the opinions of those around us. It is also important to voice our own views with confidence and honesty. This webinar provides effective communication techniques, allowing staff to be empowered in everyday conversations, while balancing their own needs and requirements with those of their colleagues and the organisation.

Giving bad news, supporting colleagues in the aftermath of a traumatic event, preparing the team for bad news… In unenviable situations like these we discover how little we know about helping others to deal with the trauma of a shocking event. This webinar helps individuals to understand the effects of trauma, how it occurs and what to do to support others who may be affected by traumatic events.

As a manager or supervisor, dealing with the emotive subjects like bullying can be daunting. Balancing feelings, ensuring that cultural and social differences are respected, ensuring organisational interests are protected, and acting within the law, can be difficult. Participants learn how to handle such situations with confidence, to identify unacceptable behaviour, and the appropriate steps to take.

Today’s workplace is made up of people from many different cultural backgrounds so an understanding and awareness of how difference can lead to unwitting stereotyping and bias is vital. This webinar raises awareness of the factors involved, and suggest ways to avoid unwittingly falling into behaviour and thinking which might discriminate.

Retirement can be a daunting prospect for many people. It can sometimes be difficult to envisage how to adjust from the regular routines and the demands of working life to enjoying a more leisurely and fulfilling time. This webinar explores the personal issues and suggests ways that participants can prepare emotionally for the impending change of retirement, and plan for their future.

Caring for a dependent elderly person can be demanding and stressful When the carer also has a full-time job managing the day-to-day demands of the two roles and dealing with the necessary concerns of the health and wellbeing of the person being cared for, normally manageable concerns can appear out of proportion and increase the stress.