Conflicts are inevitable, but the more we know about human nature, the better we will be at resolving conflicts, and the better the outcome might be for both parties. We know that different people have different priorities and different styles in dealing with situations that may occur, but in general, human beings have certain characteristics that are very similar – even across gender, racial, and socio-economic lines.
Latest from the blog
September 15th, 2019
Some people make the mistake of starting with what they want, rather than what they have.
This can be frustrating rather than motivating. It encourages an ‘I can’t wait’ mentality which only makes the waiting harder.Continue reading
September 13th, 2019
We often overlook details that might seem inconsequential, but they are not.
Taking a little time to sort out our thinking about this or that can be well worth the effort.Continue reading
September 11th, 2019
How good is your listening?
Listening (as opposed to just hearing), is a dynamic activity, not a passive way to pass the time. It takes effort, focus and skill. It also means putting ourselves aside and fully paying attention to those we would listen to.
Listening is not for the faint-heated, but the benefits are worth the effort.Continue reading