Skip to Navigation

William Ury is an internationally renowned leader in conflict resolution. His books have shaped the thinking of millions of mediators and conflict resolvers; he’s probably the most widely read and influential person in the field.

He illustrates this engaging 15-minute TED talk with examples from his work, and simultaneously gives a masterclass in listening well.

[youtube https://www.youtube.com/watch?v=saXfavo1OQo&w=560&h=315]

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Latest from the blog

Learning and Development, Horses, and Drinking

Learning and Development

It can be tough motivating people to attend training. But then why would people be interested if they don’t value their own development?

Helping employees to understand why personal growth is important may be a route to better take-up.

Continue reading

Use Your Cooking Skills a Recipe for Life

cooking

If you have the wherewithal to choose exotic ingredients, and the skill to mix them creatively, the results might be fantastic, or, if it goes wrong, catastrophic.

On the other hand, though an exotic recipe might sound tempting, don’t overlook the ingredients you already have.

Continue reading

Do You Ever Wish You Could Hit the Pause Button?

pause button

Here are five tips to help you reclaim your day by pressing the pause button.
Remember when video recorders came along and for the first time we could pause the action to answer the phone or make a cup of tea? What a boon that was.
But at work it is almost as if the opposite is true, there doesn’t seem to be a pause button for email, mobile phones, and multiple demands.

Continue reading