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This article will summarise some ideas central to Appreciative Inquiry (AI), with the aim of giving some understanding of the value of the approach, and then compares them with the Solution Focused approach.

Appreciative Inquiry (AI) can be used as a facilitation tool to help teams and organisations understand how they have created success in the past, and how to do more of it. This article explains a little more about the approach and suggests how AI could benefit teams and organisations in creating sustained and enduring growth.

Download – Appreciative Inquiry Explained.

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Conflict: Agenda for Managers

Conflict at work

When a dispute between employees becomes visible it usually falls to a manager to intervene but few are confident in doing this so they’ll often ignore the conflict in the hope that it’ll go away, downplay the seriousness of the disagreement, or approach it ineffectively.
Research by OPP charts the costs and benefits of conflict, and a guide from CIPD identifies the behaviours that will help managers recognise and proactively manage disputes at work.

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It Was Polite When It Left My Lips

Is it something in the air? How do my carefully chosen words get distorted in the short distance from speaker to listener? I never meant harm. A simple statement of fact, a remark or an observation… Anyway, that’s how I am; what you see is what you get, I can’t change, it’s just how I […]

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The Thursday Webinar – Depression and what to do about It

webinar, optimism, depression

When I talk about depression in a dismissive or disrespectful tone, it is because we need to dismiss the ideas that are getting in the way of helping people who suffer from depression.

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How to be more Resilient

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Understand the steps to resilience and you can develop the ability to cope with problems and setbacks with less stress and more confidence.
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