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Language is the medium by which all understanding and interactions take
place. It is also critical for helping professionals to consider the language that they use. Getting it right improves outcomes, getting it wrong can do lasting damage.

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Understand the steps to resilience and you can develop the ability to cope with problems and setbacks with less stress and more confidence.
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 Listening Survey

Help me to help you and get FREE access to my course How to Listen Well when it launches.
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I am about to launch my new online course 'How to Listen Effectively'. Before I do I'd really appreciate YOUR HELP in responding to my brief survey. One good turn deserves another, SO if you respond to my survey I'll send you a personalised free-access link to the course when it goes live in a few weeks. You'll benefit from the complete, video-based course, absolutely free.
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