Skip to Navigation

Tasks take a third longer to complete when staff are interrupted by email, research from Loughborough University has found.

Academics from the University’s Department of Information Science conducted several research projects into the effects of email on staff productivity and stress levels.

In this small study the team focussed on a large UK car rental company where selected staff were given a task to complete, followed by simulated email interruptions.  The interrupt handling time, recovery time and the additional time to complete the original task were then measured.

The study found that a typical task takes a third longer to complete than undertaking a task with no email interruptions.

The true cost of email interruptions

 

Latest from the blog

Bullying at work

bullying at work

Bullying in any setting is wrong and harmful, but unfortunately it is also a fact of life. If you think you are being bullied the information on these pages will help you. Any kind of bullying or harassment harms individuals and their employers, and all staff should be treated with dignity and respect at work. The […]

Continue reading

Why It’s Better to Believe What Makes You Comfortable Than What Is True

Comfort zone

Metaphorically, you might say, some people will stop to look in a mirror to see what they could learn, while others will hurry past it, in case they learn something.

Continue reading
FREE DOWNLOAD - Get it now.

How to be more Resilient

Get my super-helpful guide '9 Steps to Resilience' absolutely FREE, when you subscribe to my newsletter.

Understand the steps to resilience and you can develop the ability to cope with problems and setbacks with less stress and more confidence.
close-link

Interested in Solutions?

Get a free copy of my guide: 'Seeds to Solutions; an Introduction to Solution Focused Brief Therapy'. It's a concise and informative guide to SFBT.
This guide contains the seeds to get you started!
solution focused guide
close-link
%d bloggers like this: