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Healing is as old as our species and whether the experts agree or not much of what happens in the healing process is due to common characteristics – biological, psychological and sociological – that have been recorded throughout history. Science, study and ‘experteeism’ came after that. Though vitally important they should not be confused with, or get in the way of, the healing relationship and the opportunities that it presents.

Many of the so-called health systems we have put in place manage unintentionally to obstruct the healing process and seriously impair the quality of life of service users, clients and patients. This increasingly the case in an age where a ‘tick-box mentality’ prevails and carers and other professionals become ever more focused on the processes which neglect the interpersonal and spiritual aspects of caring.

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Conflict: Agenda for Managers

Conflict at work

When a dispute between employees becomes visible it usually falls to a manager to intervene but few are confident in doing this so they’ll often ignore the conflict in the hope that it’ll go away, downplay the seriousness of the disagreement, or approach it ineffectively.
Research by OPP charts the costs and benefits of conflict, and a guide from CIPD identifies the behaviours that will help managers recognise and proactively manage disputes at work.

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It Was Polite When It Left My Lips

Is it something in the air? How do my carefully chosen words get distorted in the short distance from speaker to listener? I never meant harm. A simple statement of fact, a remark or an observation… Anyway, that’s how I am; what you see is what you get, I can’t change, it’s just how I […]

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The Thursday Webinar – Depression and what to do about It

webinar, optimism, depression

When I talk about depression in a dismissive or disrespectful tone, it is because we need to dismiss the ideas that are getting in the way of helping people who suffer from depression.

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How to be more Resilient

Get my super-helpful guide '9 Steps to Resilience' absolutely FREE, when you subscribe to my newsletter.

Understand the steps to resilience and you can develop the ability to cope with problems and setbacks with less stress and more confidence.
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